Customer Success Stories

Communities driven by patient and resident satisfaction choose MealSuite® to serve up personalized care at mealtime.

Success Stories
We help communities serve

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Meals Every Year

Case Study: How a CCRC in Maine Uses MealSuite to Reduce Waste, Save Staff Time and Elevate Their Operations

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Acts Country House Delivers an Efficient, Flexible Dining Experience with MealSuite’s Point of Sale System

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Case Study: How a Nursing and Residential Care Community in Oregon Boosted Efficiencies and Saved on Food Costs with MealSuite

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How Foodservice Technology Helps Sam & Lauren’s Teams Save Time, So They Can Spend More Time Interacting with Residents

Meet Sam Olsen, Foodservice Manager and Lauren Emrich, Hospitality & Food Specialist at Schlegel Villages.

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Insights from New MealSuite User, Allyson: From the Easy Onboarding Process to Saving Time with Centralized Management

Meet Allyson, Nutrition Coordinator at Glen Meadows Retirement Community. In her role supporting Healthcare and Assisted Living foodservices within the operation, Allyson says her favorite part of her job is "serving the residents!"

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How Jon Addess, Director of Culinary Programs at Acts Retirement-Life Communities, Says MealSuite Supports his Multiple Levels of Care from End-to-end

As Director of Culinary Programs at Acts Retirement-Life Communities, Jon Addess oversees foodservice operations in sites across the United States ranging from Independent Living through to Skilled Care.

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Future Foodservice Innovators Spotlight: A Chat with Nutrition & Foodservice Management Student, Lauryn

We were fortunate enough to have Nutrition & Foodservice Management Student, Lauryn, interning with Team MealSuite through the winter of 2023. A passionate future leader, Lauryn spent her time with us learning more about the backend of our foodservice solutions she practiced with during her studies.

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Setting Long Term Care Teams Up for Success with Foodservice Technology: April’s Experience

Discover April's story of advocating for foodservice technology, and how implementing MealSuite solutions supports long term care communities & their staff.

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Innovation & Customization: Why Foodservice Leader Brittaney Recommends a Foodservice Solution that Evolves with Your Needs

With over 15 years of foodservice operations experience in acute care and long term care, Brittaney has seen the full spectrum of paper-based operations, through to implementing and reaping the benefits of technology. 

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Negating Costly Fridge & Freezer Malfunctions with Wireless Temperature Sensors

Recently, we sat down with Silvera’s own Krista Gerelus, Technical Advisor of Dining and spearhead of the foodservice program’s menus, processes and procedures.

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How Kei Uses MealSuite Connect to Stay on Top of Patient Dietary Data, So He Can Deliver Personalized Meals with Ease

Meet Kei Won, Director of Dietary and Dining Services at Olympia Transitional Healthcare & Rehabilitation. Alongside his team, Kei delivers meals to his patients across various levels of care; from surgery recovery to assisted living, through to memory care.

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How Jessica Used Foodservice Management Technology to Excel Her Transition into Culinary Leadership & Fuel Her Career of Purpose

A Dietary Aide of fifteen years before moving up to her current position as Culinary Director, Jessica knows the positive impact great quality foodservice can have on residents in care communities. Because after all, mealtime has the power to bring comfort, connection, excitement and smiles like nothing else.

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Dietary Manager Samantha Leddy’s Experience with MealSuite® Foodservice Solutions: Easy Onboarding, Conquering Diet List Goals & Her Vision to Save Staff Time with Touch Technology

Discover why long term care Dietary Manager Samantha says MealSuite® technology is "a huge, huge benefit for" maintaining up-to-date, consistent diet lists, and more reasons why she recommends our all-in-one solution.

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How This Award-Winning Care Community’s Food & Nutrition Manager Makes the Everyday Special for Her Residents

Kristie Wiedenfeld, Food & Nutrition Manager of Regina Gardens Long Term Care is all about making the everyday special for her community.

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Senior Dining Association Executive Chef of the Year Steven McCracken on His Resident-Focused Philosophy & Getting Creative with Culinary Amidst COVID-19

Alongside his team, Steven serves 700 meals each day to the independent and assisted living residents in the Florida-based retirement community – with a clear dedication to his work that reflects Acts Retirement-Life Communities’ motto: “Where Loving-Kindness Lives”.

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How Westminster Community Finds Foodservice Success Through Meal Service Software & A Family-First Attitude

"We’ve created a nice little family here”, Brian Grossman, Food & Beverage Director of Westminster Community in Austin, Texas says as we sit down for a conversation with he and his teammate Marivel Mendez, Healthcare Dining Manager.

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A Conversation with Leah’s Pantry: Helping Communities Thrive Through Trauma-Informed Nutrition Security

As the coordinator of Leah’s Pantry’s Nutrition Pantry Program (or NPP) , Leah sees first-hand how food & nutrition security can play a major role in building resilience in children and adults in low-income communities.

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How Kim Floren Built her MealSuite® “Ecosystem” to Support her Community’s Evolving Foodservice Needs

Watch the video to discover how Kim uses her all-in-one MealSuite® Foodservice Management Software to serve love and smiles to her residents, even as their operations have adapted to a new normal.

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4 Recipes for Foodservice Success from Software Superuser Melanie Jones

As the head of her nutrition team, Melanie and her staff serve smiles to up to 200 patients and residents across a range of services from long term care to adult day programs.

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Food Service Software: An Essential Part of Proactive Emergency Response Planning

Recently, we had a conversation with Jessica McIvor, Dietary Manager at Extendicare Oshawa – and an amazing example of a leader in proactive emergency response – to learn a little more about her contingency planning in challenging times.

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Todd Saylor, Director of Dining at The Highlands: Serving Smiles and Satisfaction to 400+ Residents Across Three Levels of Care

With over 30 years in the food service industry, Todd manages the community’s unique upscale dining program, featuring multiple dining venues with a range of meal choices and quality ingredients sure to match residents’ desires to a tee.

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How Jessica Used MealSuite®’s In-Room Meal Ordering Solution to Operate 2.5 days in Advance During COVID-19

With the coronavirus outbreak putting unforeseen restrictions on communal dining, Jessica Severson, RD, LD - Food & Nutrition Services Manager was looking for a quick and effective solution to switch her community’s operation to in-room meal service.

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